King Khaled Eye Specialist Hospital (KKESH) offers highly specialized ophthalmic care to eligible patients on a referral basis. Eligibility for Care Patients meeting the criteria for tertiary care are scheduled appointments for examination by our ophthalmic specialists in the Outpatient Clinics. Immediate admission for inpatient care occurs only for acute ophthalmic emergencies. Because there are several stages involved in processing and caring for patients, different appointment desks process patient appointments. Detailed information for each appointment desk is shown below:
Registration Desk (Outpatient Clinics)
08:00 to 16:00 hours, Saturday through Wednesday
- The Registration Desk (Outpatient Clinics) has the following duties:
- Registers patients seen in the Outpatient Clinics .
- Opens new medical charts for patients who are referred directly to KKESH .
- Answers general questions for patients visiting the hospital;
- Books appointments for walk-in patients.
To make, change, or cancel an appointment at the Outpatient Clinics, please call 920000583 or calling 00966114849700 from outside KSA . Cancellations should be made at least 3 days prior to the date of the appointment. The office will also notify patients of canceled or rescheduled appointments.
Outpatient Clinics Appointment Instructions
The following is a list of instructions for patients:
On arrival at the hospital, present your appointment slip at the Registration Desk, located in the main lobby on the ground floor. The registration clerk will record your arrival and direct you to one of the specialized clinics.
For your first appointment, you must arrive at the Registration Desk 30 minutes before your scheduled appointment time. Thereafter, you must arrive 15 minutes before your appointment time. At your first visit, you must bring your iqama or Saudi ID with you in order to open a medical chart and be treated. You will be issued a KKESH patient identification card, which you must bring with you to all appointments. You should bring all medical reports, laboratory test results, radiologic investigations, medications, and eyeglasses with you to each appointment. If your personal information changes (e.g. a new address or a change of name due to marriage), you should provide the new information to the Registration Desk when you report for your appointment so that your medical chart can be updated. This will allow KKESH to contact you when needed.
Patients missing 2 consecutive appointments without notification will be discharged from KKESH. A new referral will be required to reenter the system.
08:00 to 17:30 hours, Saturday through Wednesday
An appointment station is located in the Outpatient Clinics waiting area.
Follow-up appointments may be made at the conclusion of the visit to Outpatient Clinics in accordance with the instructions of the treating ophthalmologist.
To communicate with Appointment department:
Telephone: 920000583 or calling 00966114849700 from outside KSA
Patients are seen on a walk-in basis at the following times and days:
07:00 to 17:00 hours on Saturday, Sunday, Tuesday, and Wednesday;
07:00 to 12:00 hours on Monday.
How to make an appointment:
Appointments for the Screening Clinic may be made by calling 920000583 or calling 00966114849700 from outside KSA.
The Screening Clinic examines patients referred by royal orders or medical reports from ophthalmologists.
What patients should bring:
Patients should bring their Saudi ID and referral letter to the Screening Clinic.
The Screening Clinic is housed in a separate building near the main hospital gate.